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About Us

We build high performance outsourcing systems that empower businesses to scale smarter, operate leaner, and grow faster across global markets.

About Us

Building Scalable Outsourcing Solutions for Modern Businesses

At Virgo BPO Services, we deliver structured, process driven outsourcing solutions tailored for growing enterprises and established corporations. With over two decades of operational expertise, we help businesses streamline backend operations, enhance customer experience, and reduce operational costs without compromising on quality. Our model is built on defined SOPs, KPI-based performance tracking, and transparent reporting to ensure accountability and measurable results. From onboarding to execution, we focus on efficiency, compliance, and continuous improvement. We don’t just provide virtual support we build scalable operational systems that enable businesses to grow with confidence.
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Years Experience
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Trusted by 25,000+ world-class brands and organizations of all sizes

Our Journey

Discover Our Journey And Commitment To Excellence

Our journey is built on growth, discipline, and a strong commitment to excellence. Each milestone reflects our focus on structured processes, skilled teams, and measurable results enabling us to deliver consistent value to businesses worldwide.
Foundation & Vision

Founded with a clear mission to deliver reliable, process-oriented back-office support services to emerging businesses seeking operational stability.

Service Expansion

Expanded into specialized remote assistance and operational support services with standardized workflows and defined quality controls.

Structured Outsourcing Model

Introduced governance frameworks, KPI-driven performance systems, and scalable team structures to support growing enterprise demands.

Enterprise Level Partner

Evolved into a performance-driven outsourcing partner, delivering measurable results and long-term value to clients across global markets.

Meet the Minds Behind Virgo

Experienced professionals dedicated to governance, growth, and delivering structured outsourcing solutions across global markets.

Shrikant Dravid

Cheif Executive Officer

Bharat Balan

Operation Head

Masnih Kaselkar

Training & Quality Manager

Sayak Dutta

Airlines SME - A/C Manager

Sheetal

Head of Human Resource

Process Driven Execution

Every project follows defined SOPs, performance benchmarks, and structured reporting systems.

24/7 Operation Support

Round the clock support model ensuring uninterrupted business continuity.

Multi-Channel Communication

Seamless coordination via phone, email, CRM platforms, and workflow tools.

Structured Onboarding Program

Dedicated transition planning, training modules, and compliance alignment for smooth deployment.

Our Operational Framework

We combine process, performance, and precision to deliver reliable results.

Through defined workflows, KPI-driven monitoring, and structured execution, we ensure consistency, accountability, and measurable impact across every engagement.
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Client Retension Rate

Our long-term client relationships reflect consistency, reliability, and operational excellence across engagements.